We connect with our students because, to some degree, we have walked down similar paths. When we come together in the office and exchange some of the challenges we see our students facing, it takes us back to when we were high schoolers preparing to go to college or first-year college students on a new campus navigating a system no one told us about. More often than not, someone says, “I wish I had known this when I was in school,” or “I could have avoided so much debt had I known what I know now.” And, while we cannot change our lived experiences, we can use these lived experiences and combine them with our training and talent to help make our students’ college experience a whole lot easier.
Fulfillment Fund College Counselor Jenny
I wanted to share a part of Fatima’s story because she made a big impact on me this year. Like many of our students, she’ll be the first in her family to pursue a higher education degree. Fatima was a bit anxious when it came to college-related tasks. She came to me on the verge of an anxiety attack one day because she had received an email stating that her financial aid application was incomplete for most of her schools and, for a few, the deadline had already passed.
Since she had applied to several private universities, she was required to fill out additional forms (the College Board’s IDOC and CSS Profile). Though she had originally been working with a non-Fulfillment Fund counselor, she hadn’t been able to get a hold of them when she came across this hurdle. I was happy to help her to make sure she would get back on track. I explained to her that these forms in question were different from the Free Application for Federal Student Aid (FAFSA). When we logged in to her College Board account, she realized they needed her non-custodial parent’s financial information and documentation. She panicked and became upset. She was not in contact with her father and worried this would affect her ability to receive financial aid.
This was a full-circle moment for me. It instantly took me back to when I was a senior in high school, having a meltdown for the exact same reasons. Fortunately, I had someone who calmed me down, helped me reach out to my schools, and found a solution.
Years later, as Fatima’s college counselor, I had the privilege of paying it forward and helping her through this worrisome and frustrating time. I was able to calm her down, help her call the schools she applied to, and complete the forms she needed to submit for her financial aid. Although Fatima missed the deadline for a few schools on her wishlist, she received her financial aid — including a Fulfillment Fund Scholarship — and got into her first choice, Wellesley College!
Fulfillment Fund College Counselor Connie
Jin was a good student who had been anticipating going to college. During his junior year of high school, he often met with me and discussed his plans to go to CSUN. But something was different when Jin returned for his senior year. His entire demeanor had changed, and he was very pessimistic about his future. Jin’s grades began to slip, and he was frequently late to school.
I knew something was off. This was not the same Jin I had worked with the year before. We had made such significant progress during his junior year, and I didn’t want to give up on him. So many times, Jin had shared his desire to go to college and be the first in his family to get his degree; I had to find a way to get him back into that mindset.
Jin and I continued to check in regularly that first semester, and by December, he opened up to me about what was really going on. Over the summer, his mother moved out of state, and he had been living with his grandparents. Jin was depressed and felt that no one cared about his future. He also had to start working and was feeling overwhelmed. To complicate matters even further, his grandparents’ home was destroyed in a fire, leaving them homeless for a few weeks. Jin would share tears with me in his moments of vulnerability. I could see his mental health was declining, especially as I heard him say things like, “What’s the point? No one cares.”
I decided he had too much going on for me to pressure him with college. Instead, I wanted to make sure our time together was conducive to conversations about the future and things he wanted to do in life, what type of job he wanted to have, and the places he wanted to travel to. Eventually, we talked about things that motivated him, and I began to see a shift. It was clear he didn’t want to settle for a job like the one he had currently, so we started discussing options.
Then, one day, Jin was ready. He came to me and said, “I need to apply to community college.” We had to move quickly at this point since it was already February. I continued to give him hope for the future, what a future with a degree could look like, as opposed to giving up. His motivation slowly began to return to him. We enrolled him in a community college with a plan to transfer to a four-year university with a financial aid package.
By the end of the year, Jin was beginning to look like his old self, positive and proudly showing me his prom photos. I was so proud to see him walk on stage during graduation. Now, he is focused on making his transfer next year and hopes to build a career to help others struggling with mental health. I think he’s going to be an excellent role model.